Warranty
The proverbial fine-print
C2 Development warrants to the original purchaser only that the
AquaIllumination Lighting Product will be free from defects in material
and workmanship under normal use for a period of thirty (30) days
from the date of purchase of either one (1) year from the date of
purchase – if the product is properly registered through the
registration process below provided that the product is installed and
used properly and consistent with the product manual. No
representation or warranty by any C2 Development salesperson, dealer,
agent representative, employee, or any other individual or entity
acting or purporting to act on behalf of C2 Development, shall be
binding upon C2 Development other than as expressly set forth herein.
This limited warranty applies only to the original purchaser and is
not transferable from the original consumer purchaser. In the event of
a limited warranty claim, proof of purchase will be required.
C2 Development’s warranty shall not apply: (i) to any damaged
AquaIllumination Lighting Product that has been subjected to accident,
misuse, neglect, alteration, acts of God, improper handling, improper
transport, improper storage, improper use or application, improper
installation, improper testing or unauthorized repair, operation
outside recommended parameters (as described in the applicable product
manual, for example, damage from saltwater spray or heat), power
fluctuation or failure, subjection to abnormal physical or electrical
stress, use of incompatible products, non-approved power
supplies/connections, or similar circumstances (ii) to any
AquaIllumination Lighting Product where product been exposed to water
or (iii) to cosmetic problems or defects that result from normal wear
and tear under ordinary use, and do not affect the performance or use
of the product. C2 Development’s warranty applies only to a product
that is manufactured by or for C2 Development and identified by the
AquaIllumination, trade name or product identification logo affixed to
the product. If you notice a problem with your AquaIllumination
Lighting Product, do not attempt to repair it yourself. Any attempts at
self repair shall void this limited warranty. C2 Development shall not
be held liable for damage to any aquarium, aquarium life forms, or
other personal objects due to improper use of the device. If the
product develops a covered defect within the one-year period, C2
Development will, at its option, either repair or replace the
AquaIllumination Lighting Product without charge, provided that the
AquaIllumination Lighting Product is returned during the warranty
period.
NOTE: FOR THE ONE (1) YEAR WARRANTY TO BECOME EFFECTIVE,
THE PRODUCT TO WHICH THIS LIMITED WARRANTY RELATES MUST BE REGISTERED
WITHIN THIRTY (30) DAYS OF PURCHASE. INSTRUCTIONS FOR REGISTRATION ARE
INCLUDED BELOW.
OBTAINING WARRANTY SERVICE: If this product
proves defective during the Warranty Period, contact C2 Technical
Support (at the address listed below) for instructions on how to
obtain warranty service.
Street Address:
C2 Development, Inc.
414 S 17th Street
Suite #101
Ames, IA 50010
Phone: (303) 562-2757
Online Support System: http://www.aquaillumination.com/support/
Please be prepared with your product model and serial number, as
well a proof of purchase. DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED
TO PROCESS WARRANTY CLAIMS. REGISTRATION OF YOUR PRODUCT SATISFIES
THE PROOF OF PURCHASE REQUIREMENT. If you are requested to return your
product to C2, you will be given a Return Materials Authorization
(RMA) number. You are responsible for properly packaging and shipping
your product to C2, this includes the cost of shipping and any
applicable insurance (both to and from C2’s factory). C2 is not
responsible for, and this limited warranty does not cover, damage to
products incurred in shipping. Please take efforts to package your
product properly. You must include the RMA number and, if the product
is not registered a copy of your dated proof of original purchase when
returning your product. Products received without an RMA number and,
if applicable, dated proof of original purchase will be rejected. Do
not include any other items with the product that you are returning to
C2.
Repairs or replacements not covered under this limited warranty will be subject to charge at C2’s then-current rates.
C2 DEVELOPMENT DISCLAIMS ALL OTHER WARRANTIES WHETHER ORAL OR
WRITTEN, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWED BY
APPLICABLE LAW. NO IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY SHALL APPLY EXCEPT AS REQUIRED BY
APPLICABLE LAW. C2 DEVELOPMENT DOES NOT AUTHORIZE ANY PERSON OR
BUSINESS ENTITY, INCLUDING ITS AUTHORIZED DEALERS, TO CREATE FOR IT
ANY OBLIGATIONS, LIABILITIES, OR OTHER WARRANTIES IN CONNECTION WITH
THIS PRODUCT.
ALL WARRANTIES ARE VOID IF THERE IS DAMAGE TO THE
AQUAILLUMINATION LIGHTING PRODUCT THAT IS NOT A RESULT OF A DEFECT IN
THE MATERIALS
OR WORKMANSHIP. THE SOLE AND EXCLUSIVE REMEDY FOR ALL CLAIMS THAT
YOU MAY HAVE ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS
PRODUCT, WHETHER MADE OR SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER
BASED IN CONTRACT OR TORT, SHALL BE REPAIR OR REPLACEMENT OF THE
PRODUCT. IN NO EVENT WILL C2 DEVELOPMENT BE LIABLE TO YOU OR ANY OTHER
PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR
INABILITY OF TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
INFORMATION OR ANY OTHER PECUNIARY LOSS, DAMAGE TO YOUR AQUARIUM OR
ANY AQUARIUM INHABITANTS), OR FROM ANY BREACH OF WARRANTY, EVEN IF C2
DEVELOPMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
CASE SHALL C2 DEVELOPMENT’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR
THE PRODUCT. IF YOU DISAGREE WITH THESE TERMS AND CONDITIONS DO NOT
USE THE AQUAILLUMINATION LIGHTING PRODUCT.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusions may not
apply to you. C2 Development’s warranty is governed by the laws of the
State of Iowa, excluding its conflict of laws principles and
excluding the provisions of the United Nations Convention on Contracts
for the International Sale of Goods. This warranty gives you specific
legal rights, and you may also have other rights, which vary from
state to state.
TECHNICAL SUPPORT: This limited warranty is
neither a service nor a support contract. Information about C2’s
current support offerings and policies can be found at http://www.aquaillumination.com/support/.
Product Registration
PLEASE DO NOT DISREGARD C2 WARRANTY REGISTRATION CARD
IMPORTANT: Registration of this C2 product must
be completed within thirty (30) days from the date of purchase for the
one (1) year Warranty Period to become effective. Otherwise, the
Warranty Period for this C2 product is thirty (30) days.
REGISTRATION: Your product can be registered in any of the following ways:
Website: To register online, visit
http://www.aquaillumination.com/ Choose the ‘Support’ link at the top of
the page. Then, select the ‘Warranty Registration’ link to register
your product.
Mail: To register by mail, complete the enclosed
Warranty Registration Card and send to the address shown below (must
be received within thirty (30) days from purchase).
C2 Development, Inc.
414 S 17th Street
Suite #101
Ames, IA 50010